This form cannot be used by us to answer questions about current traffic information or timetable information. Please use the route planner or our cleVVVer mobil app.
Lost and found: Forgot an umbrella on the bus? Left your backpack at the bus stop? Found a soft toy on the train? Please use this channel to communicate with us about lost and found property!
Passengers who disagree with a decision made by the company can contact the Agency for Passenger Rights (Agentur für Passagier- und Fahrgastrechte) in Austria. Documents can be submitted using the complaints form at www.passagier.at
Documents can also be sent by post if electronic transmission is not possible:
Agentur für Passagier- und Fahrgastrechte
Fachbereich Bahn/Bus
Linke Wienzeile 4/1/6
1060 Wien
